Switching to a new pharmacy in Ontario is simple—and much faster than most people expect. Whether you’re looking for better service, faster delivery, or improved medication support, transferring your prescriptions to Viva Health Pharmacytakes only a few minutes.
This guide walks you through the process step‑by‑step.
Why Transfer to a New Pharmacy?
Common reasons include:
- Delays or long wait times
- Poor customer service
- Missed refills
- Desire for personalized care
- Need for free delivery
- Better support for chronic conditions
What You Need to Transfer
To transfer your prescriptions, you only need:
- Your full name
- Date of birth
- Phone number
- Name of your current pharmacy
- Medications you want transferred
You do NOT need to contact your old pharmacy—Viva Health handles everything for you.
How the Transfer Works
- Contact Viva Health Pharmacy by phone or online.
- Provide your basic information.
- The pharmacy team requests your files from your previous pharmacy.
- Your prescription is transferred securely.
- You can start refilling immediately.
Is There a Cost?
No. Prescription transfers are always free in Ontario.
Can All Prescriptions Be Transferred?
Most can, except:
- Recently filled narcotics
- Some controlled substances
Your pharmacist will let you know if any restrictions apply.
Benefits of Transferring to Viva Health
- Free delivery in Richmond Hill & GTA
- Personalized refill reminders
- Minor ailment prescribing
- Chronic disease support
- Fast turnaround times
- Easy communication
If your current pharmacy isn’t meeting your needs, transferring is quick, safe, and stress‑free. Viva Health Pharmacy can coordinate the entire process and ensure a smooth transition.
