Information We Collect

We may collect the following personal information:

• Contact Information: When you fill out our Contact Us form, we collect your name, phone number, email address, the service you’re inquiring about, and your message.

• Newsletter Subscription: When you sign up for our newsletter, we collect your email address.

• Prescription Services: Through PharmaConnect, a secure third-party platform, we may receive personal and health-related information for prescription fulfillment purposes only.

How We Use Your Information

We use the information collected for the following purposes:

• To respond to your inquiries and provide relevant services.

• To send you important updates, promotions, and service-related communications if you have given explicit consent.

• To process prescription requests securely via PharmaConnect.

Consent

By submitting any form on our website, you authorize Viva Pharmacy to contact you regarding your request or to send relevant updates. You can unsubscribe from email communications at any time using the link provided in each message.

Data Storage and Security

• Data submitted through our Contact Us form is securely stored on DreamHost servers in Canada.

• Prescription data entered through PharmaConnect is secured and managed by PharmaConnect in compliance with Canadian privacy laws.

• We implement appropriate security measures to protect your personal information.

Third-Party Services

• We use PharmaConnect for prescription services. Please refer to their privacy policy for details on how they handle your data.

• We use Google Analytics to improve our website’s user experience. This service may collect anonymized usage data such as browser type, location, and pages visited. No personally identifiable information is collected for tracking or advertising purposes.

• In addition to PharmaConnect, we also use Taysol, a third-party prescription and health services platform. Any personal or health-related information you provide through Taysol is collected, processed, and securely stored by Taysol, not Viva Pharmacy.

  We do not have direct access to or control over the data collected by Taysol. We recommend reviewing Taysol’s own privacy policy to understand how your information is managed on their platform.

Cookies and Tracking

We do not use cookies or any tracking tools beyond standard usage analytics provided by Google Analytics.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Your Rights and Contact Information

You have the right to request access, correction, or deletion of your personal data.

For any privacy-related questions or requests, please contact us at:
📧 vivahealthcentres@gmail.com